FAQ

The Product

How do I use the strips?

Place one strip on your tongue and let it dissolve. It usually takes around 10–20 seconds, depending on how dry your mouth is. No water, no swallowing, nothing to carry — you can take it at your desk, in the car, mid-workout, or in bed.

How many strips are in a pack?

Each pack contains 30 strips. At one strip per day that's a full month's supply.

What does that work out to per day?

Our strips range from about $0.96 to $1.30 a day at full price, and 15% less on subscription.

Are they vegan and gluten-free?

All our strips are gluten-free, and most are vegan. Beauty + Collagen Strips contain collagen peptides, so they are not vegan. Each product page shows its full ingredients and dietary badges.

Can I take more than one type in a day?

Many people pair them — Energy or Focus during the day, Sleep at night. That's how our bundles are designed. If you're taking several at once, or already taking other supplements, check with a healthcare professional first.

Where are your products made?

Our strips are produced by specialist manufacturing partners in several countries, including the United States and India, each selected for their experience in oral thin-film production. For details about a specific product, email support@fyxdaily.com and we'll tell you exactly where it was made.

Is it safe if I'm pregnant, breastfeeding or on medication?

Please speak to your doctor or pharmacist before taking any supplement if you are pregnant, breastfeeding, managing a health condition, or taking prescription medication. Our products are intended for healthy adults over 18.

Will the strips melt in transit?

The strips are individually sealed and stable at normal shipping temperatures. If anything arrives damaged, email support@fyxdaily.com and we'll replace it or refund you.

Shipping & Delivery

Where do you ship?

We currently ship to the continental United States only. If you're outside the US, join our list on the homepage and we'll email you when we open in your country.

How much is shipping?

Standard shipping is free on orders over US$75, and express shipping is free on orders over US$90. Below that, shipping is calculated at checkout based on your order and the speed you choose. You'll always see the exact cost before you pay. Full details in our Shipping Policy.

When will I receive my order?

Orders leave our fulfilment centre within 1–5 business days. After that, standard delivery takes 2–4 business days and express 1–3 business days.

During busy periods there can be delays — we're a small team and we'd rather be honest than over-promise.

Can I track my order?

Yes. You'll get an email with a tracking link as soon as your order ships.

Orders & Returns

What's your refund policy?

We offer a 30-day money-back promise. If you're not happy with your first order of any product, email support@fyxdaily.com within 30 days of delivery and we'll refund you in full — no need to send anything back. If an order arrives damaged or incorrect, send us a photo and we'll replace it or refund you.

Full terms in our Refund Policy.

How do I cancel an order?

Email support@fyxdaily.com as soon as possible. We can cancel any order that hasn't been picked for shipping. Once you have a tracking number it's on its way and can't be cancelled — but it's still covered by our 30-day money-back promise.

Something's wrong with my order. What now?

Email support@fyxdaily.com with your order number, and a photo if it's a damage issue. We reply within 1–2 business days and we'll make it right.

Subscriptions

What do I get by subscribing?

15% off every order, delivered automatically each month so you never run out. A pack is 30 strips and you take one a day, so a monthly subscription lines up exactly with how you'll use it.

How do I manage my subscription?

Pause, skip a delivery, swap products, update your card or cancel at any time from your account. We'll email you the management link with your first order. Or just email support@fyxdaily.com and we'll do it for you.

How do I cancel a subscription?

Cancel any time. No fee, no minimum commitment.

Cancel any time before your next billing date and you won't be charged again. Orders already charged still ship and are covered by our 30-day money-back promise.

Current Offer

What is the FIRST100 offer?

Our first 100 customers get a free pack of Sleep Strips (worth $36.50) on any order over $90. Add Sleep Strips to your cart and use code FIRST100 at checkout, or click here to apply it automatically.

Limited to the first 100 orders, one per customer.

Still have a question?

Email support@fyxdaily.com. We read everything and reply within 1–2 business days.